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Least unpleasant SF Bay Area - Boston nonstop economy flights?
SMS wrote:
VS wrote: In article , SMS wrote: I'd avoid Jet Blue at all costs, simply because the chances of getting stuck are much higher than with United. I find it amusing how some posters become very emotional after one bad experience with an airline and start badmouthing it at every opportunity instead of calmly considering the facts. If it were just my experience then I wouldn't have posted that. But it isn't. Numerous individuals, including at least one journalist, have reported similar experiences. Here's some more on the Jet Blue policy: "http://news.cnet.com/8301-10787_3-10010725-60.html" |
#12
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Least unpleasant SF Bay Area - Boston nonstop economy flights?
The difference is that if United cancels a flight, they'll get you
on another flight to your destination in a reasonable time period, albeit perhaps in not the most direct way. Except, of course, when they don't: http://www.signonsandiego.com/news/m...1m13braun.html http://www.untied.com/cgi/lookup.pl?...et.09.02,24348 http://www.untied.com/cgi/lookup.pl?...et.09.02,71023 http://www.untied.com/cgi/lookup.pl?...t.09.01,106413 etc etc etc. Jetblue isn't perfect, but United is no paragon of virtue either. Given a choice I'd fly Jetblue because they have a lot more leg room (both regular seats and the extra cost extra space seats) and their attitude is far less toxic. R's, John |
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Least unpleasant SF Bay Area - Boston nonstop economy flights?
On Mar 12, 1:15*pm, John Levine wrote:
The difference is that if United cancels a flight, they'll get you on another flight to your destination in a reasonable time period, albeit perhaps in not the most direct way. Except, of course, when they don't: http://www.signonsandiego.com/news/m...t.09.01,106413 etc etc etc. Jetblue isn't perfect, but United is no paragon of virtue either. Given a choice I'd fly Jetblue because they have a lot more leg room (both regular seats and the extra cost extra space seats) and their attitude is far less toxic. R's, John Has anyone flown Virgin America on this route? I think they just started SFO-BOS recently. Thanks Alin |
#14
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Least unpleasant SF Bay Area - Boston nonstop economy flights?
In article ,
SMS wrote: Numerous individuals, including at least one journalist, have reported similar experiences. Of course, many more have reported horrendous experiences with United. There is an entire site devoted to this: http://www.untied.com/ The difference is that if United cancels a flight, they'll get you on another flight to your destination in a reasonable time period ... or deliver you to a different airport and dump you the http://www.usatoday.com/travel/fligh...ver-usat_x.htm ... or, after a misconnect caused by their own late arrival, offer to rebook you on a flight two days later: http://www.flyertalk.com/forum/7653460-post20.html Stories like this are the reason why United is so hated. They are second to last among US airlines in the American Customer Satisfaction Index; only US Airways is worse. Jet Blue can't do that because they have so few flights between your origin and destination, often only one per day, and subsequent day's flights are likely to be fully booked. Even though JetBlue has few nonstops between the Bay Area and Boston, they have plenty of flights connecting through JFK. Considering that JetBlue cancels flights much less frequently than United, your chances of getting to Boston and back are better on JetBlue than on United. Jet Blue likes to boast about how they'll refund your fare if they can't accommodate you So does United. See Rule 260 in United's contract of carriage. Really, is it a lot to expect that an airline will get you between point A and point B at the agreed upon fare? Every airline in the U.S., including both JetBlue and United, reserves the right to refund your ticket if they cancel the flight and you do not like the alternative transportation they offer. |
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