Ryanair to abolish check-in desks

http://news.bbc.co.uk/2/hi/business/7903656.stm
Ryanair to abolish check-in desks
Ryanair aircraft
Ryanair says it wants to abolish check-in desks to save money

Ryanair has confirmed it plans to close all of its airport check-in
desks by the end of the year in a bid to reduce the cost of its
flights.

From the start of 2010, all Ryanair passengers will need to check in
online in order to confirm their flights.

Officials at the Irish airline said that, by reducing its costs at
airports, savings will be passed on to passengers through lower fares.

The carrier said that 75% of its passengers already checked in online.

Spokesman Stephen McNamara said the airline saw the move as the
"logical next step" in an effort to pass on savings to passengers
through reduced fares.

Ryanair chief executive Michael O'Leary told the Daily Telegraph that
passengers will be able to leave their luggage at a bag drop but
otherwise everything will be done online.

"Ultimately, we want just one in five people to check in luggage," he
said.

The carrier said that 97% of passengers booked online already and 75%
used the internet to check in.