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Abandoned/ignored: victims of EXPEDIA's incompetence
In article , HLE
wrote: Expedia said "email-only" in some messages and "phone-only" in others. Did you book with Expedia online or book on the phone or call them on the phone before the issue? I would recommend in the future that you check out a sites reputation before using them. I would never consider using Expedia on any complicated travel arrangements because I have heard horror stories about their customer service. Even on simple bookings. You probably did not check their reputation. Expedia by the way owns a whole bunch of booking and other travel web site. Hotels.com, Hotwire, Tripadvisor among others. Oh, they also own Cruise Critic..... -- Charles |
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