UA $75 paper ticket fee. What the &@#$!!!!

On Fri, 15 Feb 2008 07:48:03 -0600, "TMOliver"
wrote:


"KGB (KGB)" wrote ...

After others, their names excised had writ....

SNIP
You should always keep a paper copy of your e-ticket information handy
in case you have a problem and need to file a complaint. I've got
extensive resources on making complaints at
http://airsafe.com/complain/complain.htm
that gives you advice on what information is most important, and an
online form you can use to send your complaint to the AirSafe.com
Foundation.

Why would you need a paper copy to make a complaint?

Hi

(Snippagio de minimus)

British Airways then told me that they could only re-book me as far as
Buenos Aires because, according to their own computer, the Buenos
Aires-Ushuaia leg was on a separate ticket with a different airline
(Aerolineas Argentinas) and had been booked separately by my travel
agent, so I would have to sort that leg out with the travel agent or
the other airline. After disputing this with them, they were quite
adamant the second flight was definitely on a separate ticket and
therefore not their responsibility, so eventually I showed them the
e-ticket information I had printed out at home from the "my booking"
page of the British Airways own web site which clearly showed the
entire flight as being on one e-ticket.

British Airways then agreed that my print-out did indeed show both
flights as being on a single ticket, they photocopied my printout and
promptly found me a seat (with Aerolineas Argentinas) from Buenos
Aires to Ushuaia. The re-scheduled flights then went smoothly and I
joined the ship on time.

However, if I hadn't printed out a paper copy of my e-ticket
information from the BA website I would not have been able to prove
that it was BA's responsibility to get me all the way to Ushuaia and
NOT just to Buenos Aires - and of course my vacation would probably
have been ruined.


A cautionary tale of no little worth which suggests that the wise traveler
is well advised to print out a copy of his/her E-Ticket and keep it
available to whip out and wave when encountering pettifoggery, codswallop
and expectable chicken**** from indifferently enabled airline staff.

"When in doubt, whip it out!"

TMO


I always have a copy of my itinerary above and beyond any check-in
print outs. If I find I have to book on multiple airlines *and* out
of the way places and cannot do it through my preferred airline where
I do have status (since they are mor elikely to want to fix things if
they know you'll be back next month)...I'll let a major travel agency
or a very well-connected and trustworthy local one do the work so I
have someone at home who can go to bat to fix the problems if they
crop up.

The more complex or exotic the travel, the more documentation you
should bring since you may have to deal with someone in Lower
Boolaboolastan who barely speaks English, works for sixteen airlines
since the one you will be on has one flight a week into his garden
spot and where they are not about to call eleven thousand milles away
to the airline's home office to fix a situation since they regard
customer service as just one more aspect of western imperialism and
finally, he hates youe guts because he kniows you just spent more on
airfare to get there than he will make in his entire lifetime.

Bonus travel tip: The more words in a country's name, the harder it
will be to fix any problems with your travel arrangements once the
Canada or Monaco, easy...The Democratic Socialist Free Peoples
Workers' Republic of Upper Graustarkia...hard.

Jim P.
Jim P.

In article ,
Rog' wrote:

As our resident gasbag^H^H^H^H lawyer, Paul Tauger,
claimed many times,
(quote) an e-ticket is an oral promise and
(quote) an e-ticket is not a written contract and
(quote) the statute of frauds precludes enforcement of
non-written contracts.
That's the legal opinion on the matter, or so Tauger claims.

"Hogwash."

I couldn't agree more, but I am not a lawyer. On the other hand,
Paul Tauger, who *is* a lawyer (albeit one who failed at several
firms), has been claiming here for years that an e-ticket is an oral
promise and the statute of frauds precludes enforcement of e-tickets.
All of this is recorded for posterity by DejaNews and now Google.

Because Tauger has a degree from Brooklyn Academy of Law or some
such outfit, he would brook no disagreement. According to Tauger,
any opinion of his must be correct, because he is a licensed lawyer.
This is the same guy who claimed - contrary to the ADA - that airlines
are not common carriers and who threatened to sue an airline for
allowing a lap infant in his row.

First off, under the UCC, sales which do not satisfy
the statute of frauds are enforceable, if payment has been made
and accepted. But more importantly, under the federal Electronic
Signatures in Global and National Commerce Act, "[A] signature,
contract or other record relating to [a transaction in or affecting
interstate or foreign commerce] may not be denied legal effect,
validity, or enforceability solely because it is in electronic form,"
and "a contract relating to [a transaction in or affecting interstate
or foreign commerce] may not be denied legal effect, validity, or
enforceability solely because an electronic signature or electronic
record was used in its formation." [I am also an attorney.]

An attorney who actually knows the law, it seems.

On 16 Feb, 02:25, wrote:
On Fri, 15 Feb 2008 07:48:03 -0600, "TMOliver"



wrote:

"KGB (KGB)" wrote ...

After others, their names excised had writ....

SNIP
You should always keep a paper copy of your e-ticket information handy
in case you have a problem and need to file a complaint. I've got
extensive resources on making complaints at
http://airsafe.com/complain/complain.htm
that gives you advice on what information is most important, and an
online form you can use to send your complaint to the AirSafe.com
Foundation.

Why would you need a paper copy to make a complaint?

Hi

(Snippagio de minimus)

British Airways then told me that they could only re-book me as far as
Buenos Aires because, according to their own computer, the Buenos
Aires-Ushuaia leg was on a separate ticket with a different airline
(Aerolineas Argentinas) and had been booked separately by my travel
agent, so I would have to sort that leg out with the travel agent or
the other airline. After disputing this with them, they were quite
adamant the second flight was definitely on a separate ticket and
therefore not their responsibility, so eventually I showed them the
e-ticket information I had printed out at home from the "my booking"
page of the British Airways own web site which clearly showed the
entire flight as being on one e-ticket.

British Airways then agreed that my print-out did indeed show both
flights as being on a single ticket, they photocopied my printout and
promptly found me a seat (with Aerolineas Argentinas) from Buenos
Aires to Ushuaia. The re-scheduled flights then went smoothly and I
joined the ship on time.

However, if I hadn't printed out a paper copy of my e-ticket
information from the BA website I would not have been able to prove
that it was BA's responsibility to get me all the way to Ushuaia and
NOT just to Buenos Aires - and of course my vacation would probably
have been ruined.

A cautionary tale of no little worth which suggests that the wise traveler
is well advised to print out a copy of his/her E-Ticket and keep it
available to whip out and wave when encountering pettifoggery, codswallop
and expectable chicken**** from indifferently enabled airline staff.

"When in doubt, whip it out!"

TMO

I always have a copy of my itinerary above and beyond any check-in
print outs. If I find I have to book on multiple airlines *and* out
of the way places and cannot do it through my preferred airline where
I do have status (since they are mor elikely to want to fix things if
they know you'll be back next month)...I'll let a major travel agency
or a very well-connected and trustworthy local one do the work so I
have someone at home who can go to bat to fix the problems if they
crop up.

The more complex or exotic the travel, the more documentation you
should bring since you may have to deal with someone in Lower
Boolaboolastan who barely speaks English, works for sixteen airlines
since the one you will be on has one flight a week into his garden
spot and where they are not about to call eleven thousand milles away
to the airline's home office to fix a situation since they regard
customer service as just one more aspect of western imperialism and
finally, he hates youe guts because he kniows you just spent more on
airfare to get there than he will make in his entire lifetime.

Bonus travel tip: The more words in a country's name, the harder it
will be to fix any problems with your travel arrangements once the
Canada or Monaco, easy...The Democratic Socialist Free Peoples
Workers' Republic of Upper Graustarkia...hard.

Jim P.
Jim P.

So you're in real trouble if you want to fly to/from United Kingdom of
Great Britain and Northern Ireland

wrote in message
...
On 16 Feb, 02:25, wrote:
On Fri, 15 Feb 2008 07:48:03 -0600, "TMOliver"



wrote:

"KGB (KGB)" wrote ...

After others, their names excised had writ....

SNIP
You should always keep a paper copy of your e-ticket information
handy
in case you have a problem and need to file a complaint. I've got
extensive resources on making complaints at
http://airsafe.com/complain/complain.htm
that gives you advice on what information is most important, and an
online form you can use to send your complaint to the AirSafe.com
Foundation.

Why would you need a paper copy to make a complaint?

Hi

(Snippagio de minimus)

British Airways then told me that they could only re-book me as far as
Buenos Aires because, according to their own computer, the Buenos
Aires-Ushuaia leg was on a separate ticket with a different airline
(Aerolineas Argentinas) and had been booked separately by my travel
agent, so I would have to sort that leg out with the travel agent or
the other airline. After disputing this with them, they were quite
adamant the second flight was definitely on a separate ticket and
therefore not their responsibility, so eventually I showed them the
e-ticket information I had printed out at home from the "my booking"
page of the British Airways own web site which clearly showed the
entire flight as being on one e-ticket.

British Airways then agreed that my print-out did indeed show both
flights as being on a single ticket, they photocopied my printout and
promptly found me a seat (with Aerolineas Argentinas) from Buenos
Aires to Ushuaia. The re-scheduled flights then went smoothly and I
joined the ship on time.

However, if I hadn't printed out a paper copy of my e-ticket
information from the BA website I would not have been able to prove
that it was BA's responsibility to get me all the way to Ushuaia and
NOT just to Buenos Aires - and of course my vacation would probably
have been ruined.

A cautionary tale of no little worth which suggests that the wise
traveler
is well advised to print out a copy of his/her E-Ticket and keep it
available to whip out and wave when encountering pettifoggery,
codswallop
and expectable chicken**** from indifferently enabled airline staff.

"When in doubt, whip it out!"

TMO

I always have a copy of my itinerary above and beyond any check-in
print outs. If I find I have to book on multiple airlines *and* out
of the way places and cannot do it through my preferred airline where
I do have status (since they are mor elikely to want to fix things if
they know you'll be back next month)...I'll let a major travel agency
or a very well-connected and trustworthy local one do the work so I
have someone at home who can go to bat to fix the problems if they
crop up.

The more complex or exotic the travel, the more documentation you
should bring since you may have to deal with someone in Lower
Boolaboolastan who barely speaks English, works for sixteen airlines
since the one you will be on has one flight a week into his garden
spot and where they are not about to call eleven thousand milles away
to the airline's home office to fix a situation since they regard
customer service as just one more aspect of western imperialism and
finally, he hates youe guts because he kniows you just spent more on
airfare to get there than he will make in his entire lifetime.

Bonus travel tip: The more words in a country's name, the harder it
will be to fix any problems with your travel arrangements once the
Canada or Monaco, easy...The Democratic Socialist Free Peoples
Workers' Republic of Upper Graustarkia...hard.

Jim P.
Jim P.

So you're in real trouble if you want to fly to/from United Kingdom of
Great Britain and Northern Ireland

Judging by the chaos at London Heathrow Terminal 4 today you are right
The baggage handling computer system has died during an upgrade and BA is
not accepting check-in luggage from economy class passengers.
What a nice surprise when you arrive at LHR from Scotland or Cornwall or
wherever for a 4 weeks trip to Australia and are told you take your suitcase
home.
I bet they don't have that even in the DSFPWR of Graustarkia.





--
Posted via a free Usenet account from http://www.teranews.com

On Wed, 20 Feb 2008 04:27:53 -0800 (PST), "
wrote:

On 16 Feb, 02:25, wrote:
On Fri, 15 Feb 2008 07:48:03 -0600, "TMOliver"



wrote:

"KGB (KGB)" wrote ...

After others, their names excised had writ....

SNIP
You should always keep a paper copy of your e-ticket information handy
in case you have a problem and need to file a complaint. I've got
extensive resources on making complaints at
http://airsafe.com/complain/complain.htm
that gives you advice on what information is most important, and an
online form you can use to send your complaint to the AirSafe.com
Foundation.

Why would you need a paper copy to make a complaint?

Hi

(Snippagio de minimus)

British Airways then told me that they could only re-book me as far as
Buenos Aires because, according to their own computer, the Buenos
Aires-Ushuaia leg was on a separate ticket with a different airline
(Aerolineas Argentinas) and had been booked separately by my travel
agent, so I would have to sort that leg out with the travel agent or
the other airline. After disputing this with them, they were quite
adamant the second flight was definitely on a separate ticket and
therefore not their responsibility, so eventually I showed them the
e-ticket information I had printed out at home from the "my booking"
page of the British Airways own web site which clearly showed the
entire flight as being on one e-ticket.

British Airways then agreed that my print-out did indeed show both
flights as being on a single ticket, they photocopied my printout and
promptly found me a seat (with Aerolineas Argentinas) from Buenos
Aires to Ushuaia. The re-scheduled flights then went smoothly and I
joined the ship on time.

However, if I hadn't printed out a paper copy of my e-ticket
information from the BA website I would not have been able to prove
that it was BA's responsibility to get me all the way to Ushuaia and
NOT just to Buenos Aires - and of course my vacation would probably
have been ruined.

A cautionary tale of no little worth which suggests that the wise traveler
is well advised to print out a copy of his/her E-Ticket and keep it
available to whip out and wave when encountering pettifoggery, codswallop
and expectable chicken**** from indifferently enabled airline staff.

"When in doubt, whip it out!"

TMO

I always have a copy of my itinerary above and beyond any check-in
print outs. If I find I have to book on multiple airlines *and* out
of the way places and cannot do it through my preferred airline where
I do have status (since they are mor elikely to want to fix things if
they know you'll be back next month)...I'll let a major travel agency
or a very well-connected and trustworthy local one do the work so I
have someone at home who can go to bat to fix the problems if they
crop up.

The more complex or exotic the travel, the more documentation you
should bring since you may have to deal with someone in Lower
Boolaboolastan who barely speaks English, works for sixteen airlines
since the one you will be on has one flight a week into his garden
spot and where they are not about to call eleven thousand milles away
to the airline's home office to fix a situation since they regard
customer service as just one more aspect of western imperialism and
finally, he hates youe guts because he kniows you just spent more on
airfare to get there than he will make in his entire lifetime.

Bonus travel tip: The more words in a country's name, the harder it
will be to fix any problems with your travel arrangements once the
Canada or Monaco, easy...The Democratic Socialist Free Peoples
Workers' Republic of Upper Graustarkia...hard.

Jim P.
Jim P.

So you're in real trouble if you want to fly to/from United Kingdom of
Great Britain and Northern Ireland

Yep. Been through Heathrow lately? :0

"RAK" wrote in message
.. .

Judging by the chaos at London Heathrow Terminal 4 today you are right
The baggage handling computer system has died during an upgrade and BA is
not accepting check-in luggage from economy class passengers.
What a nice surprise when you arrive at LHR from Scotland or Cornwall or
wherever for a 4 weeks trip to Australia and are told you take your
suitcase home.

You got a reference or link for that? I'd like to read more

"Traveller" wrote in message
...
"RAK" wrote in message
.. .

Judging by the chaos at London Heathrow Terminal 4 today you are right
The baggage handling computer system has died during an upgrade and BA is
not accepting check-in luggage from economy class passengers.
What a nice surprise when you arrive at LHR from Scotland or Cornwall or
wherever for a 4 weeks trip to Australia and are told you take your
suitcase home.

You got a reference or link for that? I'd like to read more
http://news.bbc.co.uk/1/hi/uk/7254455.stm
and it looks like it was resolved and lasted one or two days:
http://news.bbc.co.uk/1/hi/england/london/7256147.stm
And lots more with Google:
http://www.google.com/search?hl=en&c...ay&btnG=Search

I am surprised it did not get nore space on the news but I suppose we are
just resigned BA and LHR problems.

A friend who is an extreme high mileage flier (especially Asia-Europe) told
me that Singapore Airlines run regular practices at Singapore airport for
such problems :
"From time to time SQ do a simulated "(system) crash" at SIN and process all
documents inc. baggage manually and needless to say all goes smoothly."





--
Posted via a free Usenet account from http://www.teranews.com