The truth about deceptive airline practices

On Sep 5, 6:35 pm, (John Kulp) wrote:
On Wed, 05 Sep 2007 07:17:53 -0700, me
wrote:

Completely stupid. Being late, by definition, is being more than 15
minutes behind the schedule. So, if it's 16 minutes, you don't fly?

No, I'd ask that when the plane was chronically 16 minutes late,
they change the quoted schedule.

That's what some have done

Well then the are still screwing up by the looks of some of their
own data.

[snip]
Alot, being the point of contention. So now that you admit that
CO has the same problems everyone else has, it's a matter of
extent. The fact that their problem may or may not be as extensive
as other airlines isn't exactly an overwhelming endorsement. We
are discussing credibility here and to a great extent that quality is
a bit like being "a little pregnant". Once you lose credibility,
there aren't alot of different levels. You either are or you are not.

Aw bull****. Go read USA Today today. They start out with some lurid
headline about delays then when you read the article, it says that
USAir has continually the largest number of customer complaints, which
turns out to be a whopping 5 per 100,000 customers, the average being
2 per 100,000. What a huge problem.
[snip]

Most studies indicate that only 5% of your customer base will
formally
complain. The other 95% will not tell you, even when asked.

[snip]
Now you're acting just like the airlines. You're hiding behind
the fine print. Yes, technically the "lost baggage" rate is
infitesimal. However, the "significantly delayed" rate is not.
They just don't consider it "lost" if they get it to you a week
later. And you avoid the point that the communciation
associated with that incident was deplorable. Again, it
gets back to their credibility problem.

As bull**** again. Pull your head out of your ass and look at the
cause of the delays,
[snip]

What the heck do delays have to do with lost luggage? You
have a real problem staying on your own points.

[snip]
And like I didn't say. You're arguing against straw men now, which
leads me to believe you've lost track of your own point. These airlines
know their own schedule troubles and they undermine their own
credibility when they don't acknowledge them. You want to draw
distinctions between various airlines and their credibility but
basically once you lose it, it's gone.

As usual, you have no clue what you're talking about.

Actually, I'm merely having trouble keeping track of what you
are saying since it changes from post to post.

[snip]
And if credibility is lost and can't be earned back,
[snip]

Something else I never said. By saying "its gone" means
that you can't lose a "little" credibility (kinda like
you can't be a "little" pregnant).

"John Kulp" wrote in message
...
On Tue, 04 Sep 2007 13:37:21 -0700, me
wrote:
The airlines have serious credibility problems, which the
author referenced. The specific examples probably aren't really
related to the reasons for this, but neither are the traffic control
problems.

They certainly are related. They are the single largest cause of the
problem, followed closely by weather. This is just mindless airline
bashing and all without making any distinction between the various
airlines which is substantial. Anyone who doesn't think there's any
difference between, say, US Air and Continental is completely
braindead, but all these articles and such paint them wll with the
same brush. They are also ignoring the fact that the so called horror
stories are few and far between statistically, but that doesn't even
slow them down. Why don't they report all this for the NJ Turnpike
where it's a daily (almost hourly) event? Get rid of the government
imposed problems and watch this so called airline problem disappear.

Speaking of ATC problems: What about the moronic practice of scheduling a
bazillion departures at the same time as competitors at the same airport?
Do ya think that practice may negatively airlines' impact schedules?
Doesn't sound like a government imposed problem to me.

Oh, and BTW, the airlines allow a ton of slack into their scheduled
departure and arrival times, making the on time reports required by the
government completely irrelevant.

When Andrew Carnegie ran the railroads, before time zones were standardized
in the US and people didn't own timepieces, he would set the clocks 1/2 hour
ahead at popular departure cities, and 1/2 behind at arrival cities, making
it appear that his trains left late and arrived early.

In message t "Stu Gotz"
wrote:

Oh, and BTW, the airlines allow a ton of slack into their scheduled
departure and arrival times, making the on time reports required by the
government completely irrelevant.

Sure, and that's fine -- The problem is that when you rely on the
schedule and come in late, you miss something.

If you rely on the schedule and come in early, you haven't missed a
connecting flight, meeting, meetup, etc.

--
You can get more with a kind word and a 2x4 than just a kind word.

In article ,
Stu Gotz wrote:

When Andrew Carnegie ran the railroads,

Wrong wealthy monopolist; Carnegie was steel manufacture. I think you are
telling a Cornelius Vanderbilt story, but it's apocryphal at best.

--
Randy Hudson

On Sat, 08 Sep 2007 19:33:11 GMT, "Stu Gotz"
wrote:


Speaking of ATC problems: What about the moronic practice of scheduling a
bazillion departures at the same time as competitors at the same airport?
Do ya think that practice may negatively airlines' impact schedules?
Doesn't sound like a government imposed problem to me.

Yet another that doesn't have a clue about the problem. Tell you
what, go read the wikipedia article on air traffic flow management so
you know what you're talking about. And see how much of it is the
airline itself rather than various government entities. You might
actually learn something. Then go read all the traffic related
articles that I posted last week on the subject where it is clearly a
government problem, admitted finally by the government itself which is
finally starting development on a GPS based system among other things.
If it's not a government imposed problem (except for weather) why are
they admitting it is then?


Oh, and BTW, the airlines allow a ton of slack into their scheduled
departure and arrival times, making the on time reports required by the
government completely irrelevant.

10 to 15 minutes is not a ton of time. Ant they wouldn't have to
would they if we had a decent ATC system.


When Andrew Carnegie ran the railroads, before time zones were standardized
in the US and people didn't own timepieces, he would set the clocks 1/2 hour
ahead at popular departure cities, and 1/2 behind at arrival cities, making
it appear that his trains left late and arrived early.

This has a lot to do with airline delays doesnt' it?