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#21
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George already said what his personal experience, and those of many
others, actually was. I don't think we need to conjecture on anything really, do we? I understand why he's getting frustrated. Someone asks....he gives an actual real-life experience, and then a long thread starts on guessing what "might" happen. June "Jean O'Boyle" wrote in message m... "George Leppla" wrote in message ... Excuse me. Here I thought my numerous real-life personal experiences and the experiences of a few hundreds of other people I know would be enough to show that this doesn't usually happen.... but why listen to factual information when we can rely on Tom's hypothetical suppositions? As long as we have Tom's conjecture, we have no need for facts and I apologize for taking up the newsgroup's time. Whoa! Before we let tempers flare..:-) I know that you personally have had multi experiences with two seats being reserved for people who have a weight problem, George...I myself, would really appreciate it, if I were in a 3 seat configuration seating with a person who was very large and they purchased two seats..It would definitely be more comfortable for me..But just as a hypothetical question, as Tom posted, and if I understood him correctly, ..If a thin person purchased two seats and the airline were overbooked...would that thin person be asked or pressured to give up that second seat..and if they were, would they be compensated if they agreed to do that? I'm curious... --Jean |
#22
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"Jean O'Boyle" wrote If a thin person purchased two seats and the airline were overbooked...would that thin person be asked or pressured to give up that second seat..and if they were, would they be compensated if they agreed to do that? I'm curious... I must be missing something here because this is fairly obvious, at least to me, and it has nothing to do with the size of the person buying the tickets. 1) If you buy an airline seat and pay for it, it is yours. You can sit in it or not, you paid for the use of it so use it as you please. 2) If the flight is overbooked, the airline may ask for volunteers to give up their seats. Would they ask someone with an extra seat? They would ask fat people, skinny people, people with their favorite clarinet and people who look like they shop at Wal-Mart. Yes... and they would ask ALL passengers the same thing. 3) If you give up your seat (the one you are sitting in or the extra one you bought) you will be compensated. The airline can not "take away" your confirmed seat without offering some kind of compensation. So let's put this in another light. Does anyone reading this group know of any case where someone bought an extra seat and it was taken away from them against their wishes? Below are some excerpts from US Airways website outlining overbooking policies and how they handle those situations and how they compensate people who are denied boarding: ---------------------------------------------- Airline flights may be overbooked, and there is a slight chance that a seat will not be available on a flight for which a person has a confirmed reservation. If the flight is overbooked, no one will be denied a seat until US Airways personnel first ask for volunteers willing to give up their reservation in exchange for a payment of US Airways' choosing. If there are not enough volunteers US Airways will deny boarding to other persons in accordance with its boarding priority. With few exceptions persons denied boarding involuntarily are entitled to compensation. The complete rules for the payment of compensation and US Airways' boarding priorities are available at airport ticket counters and boarding locations. X. Denied Boarding Upon request US Airways will advise a customer if his/her flight is overbooked. When US Airways is unable to provide a previously confirmed seat due to more customers holding confirmed reservations and tickets on a flight than there are available seats on the flight, US Airways will take the actions regarding voluntary and/or involuntary denied boarding specified below. Voluntary Request for Volunteers: US Airways will request customers to relinquish their seats voluntarily in exchange for compensation (monetary or travel credit) as determined by US Airways. The request for, and selection of, volunteers will be in a manner determined solely by US Airways. Selection of volunteers is based on a variety of factors. Volunteers may not be selected in the order received, and some may not be selected. Involuntary Boarding Priorities: If a flight is oversold and there are not enough volunteers, other customers may be denied boarding involuntarily, in accordance with the following: a.. The last customer(s) to present him/herself (themselves) at the boarding gate may be denied boarding in the event of an overbooked flight. b.. Boarding preference will be given to Dividend Miles members based on their status in the program and time of check-in. c.. Special efforts will be made to never involuntarily deny boarding to customers requiring special assistance, unaccompanied minors or connecting customers. Transportation for Customers Denied Boarding US Airways will transport customers who have been denied boarding, whether voluntarily or involuntarily, on its next flight on which space is available at no additional cost to the customer. If US Airways is unable to provide onward transportation, US Airways will attempt to arrange for transportation for the customer on the next available flight of another airline with which US Airways has an agreement allowing the acceptance of each other's tickets, at no additional cost to the customer. Compensation for Flights Within the United States and Canada Voluntary - Volunteers on flights within the United States and Canada will be offered one of the following types of compensation as determined by US Airways: a.. A transferable voucher for one free roundtrip coach class ticket on US Airways within the United States and Canada, OR b.. A transferable voucher for a discount on a future ticket purchase on US Airways, valid systemwide. Involuntary - Customers denied boarding involuntarily on flights within the United States and Canada will be offered one of the following types of compensation: a.. A transferable voucher for one free roundtrip coach class ticket on US Airways within the United States and Canada, OR b.. Cash compensation in the amount of 200% of the sum of the values of the customer's remaining flight coupons of the ticket to the customer's next stopover, or if none, to his/her destination, but not more than $400.00. However, the compensation shall be 50% of the amount described above, but not more than $200.00, if US Airways arranges for comparable air transportation, or for other transportation acceptable to the customer, scheduled to arrive not later than two hours after the planned arrival, at the airport of the customer's next stopover, or at the airport of the customer's destination of the flight on which the customer holds a confirmed reservation. ---------------------------------------- -- George in PA http://www.countryside-travel.com The Mother of All Group Cruises 2 - http://www.moagc2.com/ May 20, 2006, Caribbean Princess - http://cruisemaster.com/caribprin.htm October 29, 2006 - SLEAZY 4! http://cruisemaster.com/sleazy4.htm |
#23
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"jcz" wrote in message news George already said what his personal experience, and those of many others, actually was. I don't think we need to conjecture on anything really, do we? I understand why he's getting frustrated. Someone asks....he gives an actual real-life experience, and then a long thread starts on guessing what "might" happen. June June, I know that George has had a lot of experience with his large group of people seeking weight loss therapy and their booking the two seats ..it is a fact that is understood and visually apparent because of their size...But what I'd like to know is, if a small or thin person booked two seats on an overbooked flight..would they be given the same consideration...or offered compensation for giving up the extra seat because of the fault that the airline overbooked? I believe that was what Tom was referring to, also...Is there anyone who has actually been in that position and if they have, what if any, problems did they incur? I have met George and Tom several times, like them both very much and I consider them both my friends..just do not want to see them at odds with each other. ;-) --Jean |
#24
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"George Leppla" wrote:
"Jean O'Boyle" wrote If a thin person purchased two seats and the airline were overbooked...would that thin person be asked or pressured to give up that second seat..and if they were, would they be compensated if they agreed to do that? I'm curious... I must be missing something here because this is fairly obvious, at least to me, and it has nothing to do with the size of the person buying the tickets. 1) If you buy an airline seat and pay for it, it is yours. You can sit in it or not, you paid for the use of it so use it as you please. This is not quite true. You don't pay for a seat. You pay for the airline to get you from one place to another. They let you book a specific seat as a courtesy and also to make things easier for themselves so that you don't have to grab a seat when you get on like on Southwest. Anyway The only comparable situation that I can think of for a small person being pressured to give up an extra seat would be when a person with a child books a seat for a lap child. I have heard of people with lap children (under 2) who booked a seat for the child and who were pressured to give the seat up so that an adult (who was paying more) could have a seat. I have ALSO heard of cases where a parent books a seat for an older but still young child and had seats that were adjacent, but the type of airplane that was being used was changed, and the adult and the child were separated into different sections. So I think it is entirely possible that seats that were originally booked to be adjacent might be separated - that wouldn't matter for a bass fiddle - I don't suppose the fiddle would care who it was next to, but it would matter if someone booked two seats for one person to have more space. Airlines can force a large person to buy two seats. And in that case it would be necessary that the two seats be together. But they may or may not honor the booking of a thin person who just doesn't want to be crowded. 2) If the flight is overbooked, the airline may ask for volunteers to give up their seats. Would they ask someone with an extra seat? They would ask fat people, skinny people, people with their favorite clarinet and people who look like they shop at Wal-Mart. Yes... and they would ask ALL passengers the same thing. This doesn't have anything to do with it. Yes of course they'd ask everyone, but my feeling is that they'd go first to the seat with no body assigned to it. 3) If you give up your seat (the one you are sitting in or the extra one you bought) you will be compensated. The airline can not "take away" your confirmed seat without offering some kind of compensation. So let's put this in another light. Does anyone reading this group know of any case where someone bought an extra seat and it was taken away from them against their wishes? Below are some excerpts from US Airways website outlining overbooking policies and how they handle those situations and how they compensate people who are denied boarding: ---------------------------------------------- Airline flights may be overbooked, and there is a slight chance that a seat will not be available on a flight for which a person has a confirmed reservation. If the flight is overbooked, no one will be denied a seat until US Airways personnel first ask for volunteers willing to give up their reservation in exchange for a payment of US Airways' choosing. If there are not enough volunteers US Airways will deny boarding to other persons in accordance with its boarding priority. With few exceptions persons denied boarding involuntarily are entitled to compensation. The complete rules for the payment of compensation and US Airways' boarding priorities are available at airport ticket counters and boarding locations. X. Denied Boarding Upon request US Airways will advise a customer if his/her flight is overbooked. When US Airways is unable to provide a previously confirmed seat due to more customers holding confirmed reservations and tickets on a flight than there are available seats on the flight, US Airways will take the actions regarding voluntary and/or involuntary denied boarding specified below. Voluntary Request for Volunteers: US Airways will request customers to relinquish their seats voluntarily in exchange for compensation (monetary or travel credit) as determined by US Airways. The request for, and selection of, volunteers will be in a manner determined solely by US Airways. Selection of volunteers is based on a variety of factors. Volunteers may not be selected in the order received, and some may not be selected. Involuntary Boarding Priorities: If a flight is oversold and there are not enough volunteers, other customers may be denied boarding involuntarily, in accordance with the following: a.. The last customer(s) to present him/herself (themselves) at the boarding gate may be denied boarding in the event of an overbooked flight. b.. Boarding preference will be given to Dividend Miles members based on their status in the program and time of check-in. c.. Special efforts will be made to never involuntarily deny boarding to customers requiring special assistance, unaccompanied minors or connecting customers. Transportation for Customers Denied Boarding US Airways will transport customers who have been denied boarding, whether voluntarily or involuntarily, on its next flight on which space is available at no additional cost to the customer. If US Airways is unable to provide onward transportation, US Airways will attempt to arrange for transportation for the customer on the next available flight of another airline with which US Airways has an agreement allowing the acceptance of each other's tickets, at no additional cost to the customer. Compensation for Flights Within the United States and Canada Voluntary - Volunteers on flights within the United States and Canada will be offered one of the following types of compensation as determined by US Airways: a.. A transferable voucher for one free roundtrip coach class ticket on US Airways within the United States and Canada, OR b.. A transferable voucher for a discount on a future ticket purchase on US Airways, valid systemwide. Involuntary - Customers denied boarding involuntarily on flights within the United States and Canada will be offered one of the following types of compensation: a.. A transferable voucher for one free roundtrip coach class ticket on US Airways within the United States and Canada, OR b.. Cash compensation in the amount of 200% of the sum of the values of the customer's remaining flight coupons of the ticket to the customer's next stopover, or if none, to his/her destination, but not more than $400.00. However, the compensation shall be 50% of the amount described above, but not more than $200.00, if US Airways arranges for comparable air transportation, or for other transportation acceptable to the customer, scheduled to arrive not later than two hours after the planned arrival, at the airport of the customer's next stopover, or at the airport of the customer's destination of the flight on which the customer holds a confirmed reservation. ---------------------------------------- grandma Rosalie |
#25
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And I already explained (earlier in this tread) the personal experience a
friend had. His wife had to cancel just prior to the flight. The airline refused to give them a refund. And they refused to allow him to keep an open seat next to him, even though he paid for it. He was flying to Germany from the US. Real experience. Or do we only count George's personal experiences? --Tom "jcz" wrote in message news George already said what his personal experience, and those of many others, actually was. I don't think we need to conjecture on anything really, do we? I understand why he's getting frustrated. Someone asks....he gives an actual real-life experience, and then a long thread starts on guessing what "might" happen. June "Jean O'Boyle" wrote in message m... "George Leppla" wrote in message ... Excuse me. Here I thought my numerous real-life personal experiences and the experiences of a few hundreds of other people I know would be enough to show that this doesn't usually happen.... but why listen to factual information when we can rely on Tom's hypothetical suppositions? As long as we have Tom's conjecture, we have no need for facts and I apologize for taking up the newsgroup's time. Whoa! Before we let tempers flare..:-) I know that you personally have had multi experiences with two seats being reserved for people who have a weight problem, George...I myself, would really appreciate it, if I were in a 3 seat configuration seating with a person who was very large and they purchased two seats..It would definitely be more comfortable for me..But just as a hypothetical question, as Tom posted, and if I understood him correctly, ..If a thin person purchased two seats and the airline were overbooked...would that thin person be asked or pressured to give up that second seat..and if they were, would they be compensated if they agreed to do that? I'm curious... --Jean |
#26
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"George Leppla" wrote in message ... "Jean O'Boyle" wrote If a thin person purchased two seats and the airline were overbooked...would that thin person be asked or pressured to give up that second seat..and if they were, would they be compensated if they agreed to do that? I'm curious... I must be missing something here because this is fairly obvious, at least to me, and it has nothing to do with the size of the person buying the tickets. 1) If you buy an airline seat and pay for it, it is yours. You can sit in it or not, you paid for the use of it so use it as you please. 2) If the flight is overbooked, the airline may ask for volunteers to give up their seats. Would they ask someone with an extra seat? They would ask fat people, skinny people, people with their favorite clarinet and people who look like they shop at Wal-Mart. Yes... and they would ask ALL passengers the same thing. 3) If you give up your seat (the one you are sitting in or the extra one you bought) you will be compensated. The airline can not "take away" your confirmed seat without offering some kind of compensation. So let's put this in another light. Does anyone reading this group know of any case where someone bought an extra seat and it was taken away from them against their wishes? From my earlier post in this tread: "A number of years ago, a friend from work booked a flight to Europe for himself and his wife. She ended up canceling the last minute. The airline refused to refund her fare, and they refused to allow our friend to have the seat that he paid for empty next to him." Key points... They paid for the ticket. The airline wouldn't refund the ticket. The airline wouldn't let my friend keep an empty seat next to him, even though he paid for it. --Tom |
#27
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"Tom K" wrote And I already explained (earlier in this tread) the personal experience a friend had. His wife had to cancel just prior to the flight. The airline refused to give them a refund. And they refused to allow him to keep an open seat next to him, even though he paid for it. He was flying to Germany from the US. I'm sorry but your example has nothing to do with the subject since no one person bought two seats for their personal use. When the wife cancelled, the seat reverted back to the airline. Most economy airline tickets are non-refundable and non-transferable. Her reservation was separate from her husband's. The seat was in HER name, not your friend's. Your friend had no legal right to his wife's cancelled seat. By agreement, once she cancelled, the seat became property of the airline and they can and will re-sell it. When someone buys two seats, they do so in their own name. BOTH seats are reserved by the same name, same person. No one in your example bought two seats for the sole use of one person. There were two separate reservations and one was cancelled. The reservation was not transferable to another person even if it was her husband. BTW - even though she cancelled, it is highly likely that your friend was able to get some kind of credit towards another airline ticket... probably minus a service fee. Unless he was a complete boob, he didn't walk away empty handed. Or do we only count George's personal experiences? Well let's see. I've been a travel agent for 13 years (my 13th anniversary was yesterday) and I have already stated that not only have I bought two seats for myself in the past but I have helped hundreds of other people do the same thing. We can weigh that against the sole experience you cite of a "friend" who bought two separate seats for two separate people and one had to cancel. Neither of these people were asked or forced to give up a seat as was asked by the OP. So what does your anecdotal "experience" have to do with the original poster's question? -- George in PA http://www.countryside-travel.com The Mother of All Group Cruises 2 - http://www.moagc2.com/ May 20, 2006, Caribbean Princess - http://cruisemaster.com/caribprin.htm October 29, 2006 - SLEAZY 4! http://cruisemaster.com/sleazy4.htm |
#29
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I didn't see how your real experience had anything to do with the OP's
question. They were talking about one person buying two seats. George answered the actual question. June "Tom K" wrote in message ... And I already explained (earlier in this tread) the personal experience a friend had. His wife had to cancel just prior to the flight. The airline refused to give them a refund. And they refused to allow him to keep an open seat next to him, even though he paid for it. He was flying to Germany from the US. Real experience. Or do we only count George's personal experiences? --Tom "jcz" wrote in message news George already said what his personal experience, and those of many others, actually was. I don't think we need to conjecture on anything really, do we? I understand why he's getting frustrated. Someone asks....he gives an actual real-life experience, and then a long thread starts on guessing what "might" happen. June "Jean O'Boyle" wrote in message m... "George Leppla" wrote in message ... Excuse me. Here I thought my numerous real-life personal experiences and the experiences of a few hundreds of other people I know would be enough to show that this doesn't usually happen.... but why listen to factual information when we can rely on Tom's hypothetical suppositions? As long as we have Tom's conjecture, we have no need for facts and I apologize for taking up the newsgroup's time. Whoa! Before we let tempers flare..:-) I know that you personally have had multi experiences with two seats being reserved for people who have a weight problem, George...I myself, would really appreciate it, if I were in a 3 seat configuration seating with a person who was very large and they purchased two seats..It would definitely be more comfortable for me..But just as a hypothetical question, as Tom posted, and if I understood him correctly, ..If a thin person purchased two seats and the airline were overbooked...would that thin person be asked or pressured to give up that second seat..and if they were, would they be compensated if they agreed to do that? I'm curious... --Jean |
#30
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"jcz" wrote:
I didn't see how your real experience had anything to do with the OP's question. They were talking about one person buying two seats. George answered the actual question. You all keep assuming that you have bought SEATS. You haven't bought seats. You buy transportation from one point to another. The airlines can do whatever they like about providing seats. They don't have to honor seat assignments if they don't want to. In the case of a large person, there is a reason to have the seats together that 'works' for the airline. They get double the price and half the luggage, and half the meals supplied (if any) and also don't make another pax unhappy at having their seat encroached on. A small person who just wants more space has no leverage whatever to use on the airline to make them keep the space free. The airline can just ignore that request if it works better for them. It may work most of the time, but it may not always work. "Tom K" wrote in message ... And I already explained (earlier in this tread) the personal experience a friend had. His wife had to cancel just prior to the flight. The airline refused to give them a refund. And they refused to allow him to keep an open seat next to him, even though he paid for it. He was flying to Germany from the US. Real experience. Or do we only count George's personal experiences? --Tom "jcz" wrote in message news George already said what his personal experience, and those of many others, actually was. I don't think we need to conjecture on anything really, do we? I understand why he's getting frustrated. Someone asks....he gives an actual real-life experience, and then a long thread starts on guessing what "might" happen. June "Jean O'Boyle" wrote in message m... "George Leppla" wrote in message ... Excuse me. Here I thought my numerous real-life personal experiences and the experiences of a few hundreds of other people I know would be enough to show that this doesn't usually happen.... but why listen to factual information when we can rely on Tom's hypothetical suppositions? As long as we have Tom's conjecture, we have no need for facts and I apologize for taking up the newsgroup's time. Whoa! Before we let tempers flare..:-) I know that you personally have had multi experiences with two seats being reserved for people who have a weight problem, George...I myself, would really appreciate it, if I were in a 3 seat configuration seating with a person who was very large and they purchased two seats..It would definitely be more comfortable for me..But just as a hypothetical question, as Tom posted, and if I understood him correctly, ..If a thin person purchased two seats and the airline were overbooked...would that thin person be asked or pressured to give up that second seat..and if they were, would they be compensated if they agreed to do that? I'm curious... --Jean grandma Rosalie |
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