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#11
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KLM
"Markku Grönroos" wrote in message ... "Gerrit 't Hart" wrote in message . au... "Douglas W. Hoyt" wrote in message ... Once in the air OK but the ground staff is ignorant and arrogant. My experiences in Amsterdam are excellent with the ground staff--couldn't be more courteous and caring. At other airports, however, you might run into subcontracted staff, who really don't know and don't care. My experiences and those of family members have all been at Schiphol, over at least 5 occasions, none of them good! We try and steer clear of them. In what way experiences have been not so good ? For one and the same reason or for different reasons ? You seem to be loyal to visiting the airport anyways. Hey, when you have relatives living in the country you tend to go to the main airport there, so we are almost stuck with it. Next month we are trying something different. Flying from Perth to Paris and picking up a lease Renault there and driving to Vlissingen. Hopefully that is better. We have flown into Schiphol usually with Malaysian which has a code share with KLM and they use KLM's checkin staff. These have been pretty incompetent, eg taking much longer over simple checkins than elsewhere, the staff have been rude and generally unhelpful. Once we were flying AMS to Kuala Lumpur to Langkawi, and then after a week there Langkawi - Perth, they tried to book us AMS - PER - Langkawi and although I tried to tell her she was doing it wrong, wouldn't listen and took about half an hour to sort it all out, meanwhile muttering under her breath abouth about people who travel out of the ordinairy (I didn't think I was but still). And when it was sorted out tried to blame us! Gerrit |
#12
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KLM
"rome" writes:
Any comments, good or bad, flying KLM? quite OK. Flew with them from Berlin to Brazil and back (via AMS) last year and will do so again. I also went to the US and Japan with them in the past; no bad experience. The inflight entertainment on their intercontinental flights is quite good. |
#13
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KLM
bonjour
very nice, very friendly and safe only drawback is their food, but then do you fly to eat ? have a nice day michel rome wrote: Any comments, good or bad, flying KLM? -- Le Splendid: un hotel 4* de tradition aux conforts modernes: tv par satellite,prises modem, salles de confèrences, etc The Splendid: exclusive 4* boutique hotel with modern amenities: modem plugs, satellite tv, conference facilities, internet access, etc http://www.splendid-nice.com Restaurant "Chez Hugo": http://www.restaurant-hugo-nice.com Le Gounod est un 3* de charme, avec parking, climatisation, etc The Gounod is a charming 3* hotel with parking, air conditioning, etc http://www.gounod-nice.com En plein centre ville et à 400 mètres de la plage Au Splendid: bar "le Transat" piscine panoramique et jacuzzi chauffé Jacuzzi et fitness, salles de confèrences avec ADSL + WiFi In city center, 400 meters from the beach In the Splendid: "le Transat" bar panoramic swimming pool, heated jacuzzi , sauna & fitness facilities, conference rooms with DSL + WiFi connectivity |
#14
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KLM
"rome" wrote in message ... Any comments, good or bad, flying KLM? Beeen a few years now, but I flew them, when KLM UK existed, SOU-JER. I remember it being a bog standard flight on a little turboprop, nothing special and nothing bad. Oh except for no booze. |
#15
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KLM
Dave Smith wrote in
: A Mate wrote: Good Food!!!! On Air Canada - Man! You just totally lost credibility!! It was better than KLM. KLM food is brown slop. Their FAs are surly (but brighten up considerably while speaking to Dutch passengers, who get entire cans while you don't). I don't think it's all their fault, they are overworked and underpaid. if there are weather-related delays you have to pay for a hotel---when this happened to us on BA last year, they paid without quibbling. BA also had seatback video screens in coach, which does help pass the time. KLM keeps passengers under control by playing "Mr. Bean" on the main screen---I wish they'd show the map instead, much more entertaining. |
#16
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KLM
I have flown KLM in the past and can tell some positive events. Once
on a return trip from Greece to Amsterdam, we were delayed on the parking apron for 8 hours and missed ou r connectiong flight from Amsterdam. On our arrival inAmsterdam we were routed to the service area, provided the opportunity to send messages to loved one awaiting us, were required to spend the night on KLM at their hotel. We were provided superb meals in a four star quality inn with terrific amenities. In fflight meals and drinks were top draw. I first flew KLM in 1960 from Manila to Saigon! Bill |
#17
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KLM
"Gerrit 't Hart" wrote in message . au... "Douglas W. Hoyt" wrote in message ... Once in the air OK but the ground staff is ignorant and arrogant. My experiences in Amsterdam are excellent with the ground staff--couldn't be more courteous and caring. At other airports, however, you might run into subcontracted staff, who really don't know and don't care. My experiences and those of family members have all been at Schiphol, over at least 5 occasions, none of them good! I had a great experience with the ground staff at Schiphol. Was traveling with some associates on a business trip and we were ticketed AMS-LAX in 55A-B-C (I was the double-unlucky one in the middle). I tried out a little of my Dutch with the ground staff, and just when we were getting ready to head to the gate, the agent asked if I would be more comfortable moving - to 1-J! No legroom problems at all, as there's nobody in front of you, and nobody to your side. Had 2 drinks before we left, set the seat fully horizontal after takeoff, and snoozed for most of the flight. Wish every cross-the-pont trip was like that. :O) |
#18
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KLM
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#19
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KLM
"Stan de SD" wrote in
hlink.net: I had a great experience with the ground staff at Schiphol. Was traveling with some associates on a business trip and we were ticketed AMS-LAX in 55A-B-C (I was the double-unlucky one in the middle). I tried out a little of my Dutch with the ground staff, and just when we were getting ready to head to the gate, the agent asked if I would be more comfortable moving - to 1-J! Yes, if you are (or at least speak) Dutch, that makes a huge difference in KLM service. |
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